Privacy Policy

This Privacy Policy explains how DDI - QM ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application and related services (collectively, the "App"). By downloading, accessing, or using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Information You Provide: If you contact us directly, we may collect your name, email address, and the contents of your message.
• Usage Data: We may automatically collect certain non-personal information about how you interact with the App, including device type, operating system version, app version, feature usage patterns, and crash reports.
• Device Information: We may collect basic device identifiers (such as advertising ID or device model) for analytics and service optimization purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the functionality and performance of the App;
• To understand user preferences and usage patterns to enhance the user experience;
• To diagnose technical issues and fix bugs;
• To respond to your inquiries, feedback, or support requests;
• To detect, prevent, and address security, fraud, or technical issues;
• To comply with applicable legal obligations.

3. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Sharing of Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share limited information with trusted third-party service providers who assist us in operating the App, conducting analytics, or providing support services. These providers are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government investigations.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.

5. Third-Party Services

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you access.

6. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete the personal information we hold about you;
• Object to or restrict certain processing of your information;
• Withdraw consent at any time where we rely on consent as the legal basis;
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, provide additional notice within the App. Your continued use of the App after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: